Payment and Shipping Information

Delivery to Canada is guaranteed. Delivery to the United States is not guaranteed. All sales are final; no refunds are provided except where required by law.

To keep your information secure, card payments are completed through a private encrypted payment link after checkout.

This protects your card details while keeping the checkout process simple and reliable.

Credit & Debit Card (Secure Payment Link)

How it works:

  1. Place your order on Dr. Seeds as usual.
  2. After checkout, you’ll receive an email with your secure payment link.
  3. Open the link and complete payment using your credit or debit card.
  4. Once payment is received, your order automatically moves to processing and is released for shipping.

Your card details are never entered, stored, or processed on the Dr. Seeds website.

What to Expect After You Pay

  • Payment confirmed → Order moves to Processing
  • Processing complete → Order passed to Shipping
  • Tracking information is sent once your order ships

If you don’t see the payment email, please check your spam or promotions folder.

Shipping Methods

We ship using trusted postal services and couriers to ensure safe and timely delivery:

  • Reputable carriers (UPS, DHL, and national postal services)
  • Signature may be required on high-value orders
  • Tracking provided on all shipments

Discreet & Secure Packaging

All seeds are packaged in crush-proof metal tins and shipped in plain, unmarked envelopes or boxes. There is no visible branding or mention of contents on the exterior to protect your privacy.

Shipping Restrictions

Dr. Seeds sells collectible seeds intended for novelty, educational, and souvenir use only. We do not sell or ship ingestible CBD products or controlled substances.

It is the customer’s responsibility to understand and comply with all applicable laws in their jurisdiction before ordering. We reserve the right to decline any order that may violate regional or legal restrictions. For questions, please contact drseed@drseeds.net before placing your order.

Canada Delivery Guarantee

We guarantee delivery to Canada. If an eligible package does not arrive safely, we will replace it. This is a replacement guarantee, not a refund policy. The guarantee does not cover shipments delayed, seized, or destroyed due to local laws, or orders placed to jurisdictions where seed possession or importation is prohibited.

United States Delivery Policy

Delivery to the United States is not guaranteed. U.S. shipments may be delayed, lost, seized, or returned during transit or customs processing. We do not guarantee replacement or reshipment of undelivered U.S. orders, and we do not provide refunds, except where required by law.

Refunds and Delivery Support

All sales are final. We do not provide refunds or accept returns, except where required by law. If you need help with a shipment, contact drseed@drseeds.net with your order number. For damaged, defective, or incorrect items, see our Refunds & Returns Policy.

See our full Terms & Conditions. Nothing in these policies limits rights or remedies that cannot be excluded under applicable law.